Team Lead - DCR

Indore, Madhya Pradesh, India • Posted June 14, 2026

Job Type: Full time

Location: Indore, Madhya Pradesh

Posted: June 14, 2026

Category: Supervisors of Office and Administrative Support Workers

Application Deadline: July 24, 2026

Role Description

I. Job Summary

A Team Lead level position which requires to manage a direct and indirect team of 25-50 professionals. 

II. Essential Duties and Responsibilities
 
Manage a team of BPO Supervisors & processors into the area of Accounts payable, collections, sales as per business alignment
Timely reporting of data, MIS and related metrics
Works with global stakeholders to complete the work requirement with highest accuracy and timeliness.
Returns or resolves quality control issues in problem queues.
Meets or exceeds individual productivity requirements.
Follows standard procedures and introduces all new procedures into daily routine
Mentor the team to ensure excellence in performance and motivation levels
Identify the areas of training and ensures to work with training function to get that completed
Responsible for performance evaluation of the team on regular basis
Train and deve...
                

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