Team Lead, Sort Center

Description
Amazon – where builders can build! We’re looking for a smart, customer-obsessed innovator and owner to join our Operations Team

Purview of a Team Lead
Team Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.

The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion.

Responsibilities include, but are not limited to

Managing a shift(Day/Night), constantly identifying opportunities to improve team performance and owning associated change management.

· Developing and/or referring to performance metrics to drive team performance and business results.
· Identifying the business impact of trends and making d...