Team Leader/Technical

Job title: Team Leader

Account: UK Financial Collections

Work set up: 100% Onsite at Eton Centris, Quezon City

Work shift: Shifting schedules, UK time

Salary: Up to 48,075 basic + 2400 allowance depending on experience

• Joining Bonus of 40K

Start date: 30-Mar

Qualifications

• Bachelor's Degree
• BPO Experience is required.
• Min 2 years of work experience in collection operations and Team Handling.
• Exposure to UK Banking / Collections.
• Sound Knowledge about collections domain and understanding of the process and bucket flows.
• Excellent communication & feedback/coaching skills.
• Experience in collections team management and familiar with the data and reports pertaining to collections.
• Understanding of collections terminologies, guidelines and laws.
• Not a job hopper.
• Must not be a present or former employee of Wipro....