Tech Supp Remote III (BTW)

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Unique Skills:

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Education and Experience Requirements

Bachelor's Degree Computer Science required. 3 years of experience sufficient to successfully perform the essential functions of the job.

Position Purpose:

The IT Support Specialist will support customers with technical problems they may encounter in the operation of software, hardware, and operating systems.



Job Description

Principle Duties and Responsibilities:

Essential Functions:


+ Technical support, deploy hardware requested through SRMS, on site hands on support for other BT teams .

+ Installs, tests, and maintains a variety of personal computing and network hardware and software systems, with local area network and wide area network connectivity .

+ Troubleshoots different software packages, hardware devices, and other peripherals .<...