Tech Support Consultant

Join a team recognized for leadership, innovation and diversity
You will be responsible for providing technical support to new and existing Honeywell Voice Solutions partners and customers. An advanced understanding of networking fundamentals and protocols (e.g. TCP/IP, FTP, DHCP, Telnet, etc.) and familiarity with wireless networking is crucial. Ability to troubleshoot routine and non-routine network performance issues at all 7 layers of the OSI model will help with your success. Exceptional performance in this role has a history of career advancement opportunities within technical support, services, or other departments within Honeywell.
Key Responsibilities
Provide prompt and courteous Tier 2 technical support with a focus on high quality, accuracy, responsiveness, and customer satisfaction.
Support is often provided to partners and customers who are in technical positions such as software development, database administration, system administration, network administratio...