Tech support customer service agent

guadalajara, jalisco, Mexico • Posted June 08, 2026

Job Type: Full-time
Location: guadalajara, jalisco
Posted: June 08, 2026
Category: Other-General
Application Deadline: July 18, 2026

Role Description

At Helpware, we don't just support businesses—we power them. Ukraine, Mexico, and the Philippines, we blend human talent with smart technology to deliver next-level customer experience and operational excellence.
Customer Service Representative

As a Customer Service Representative, you own the journey of every prescription from start to finish. Support patients across phone, text, and email with clarity and empathy
Show up as a true teammate—supporting others and raising the bar
18,000 MXN monthly gross salary (before taxes)
~ Paid training
~ Major medical insurance (after 3 months)

You have 1+ year of customer support experience (phone, chat, or email)

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