Technical Account Manager

Role Overview

A growing managed security services organisation is seeking a technically capable and client-focused
Technical Account Manager to join its extended detection and response (XDR) delivery team. This is a compelling opportunity for an experienced SOC analyst or security pre-sales engineer to broaden their impact — combining deep security knowledge with strategic customer relationship management. In this role, you will act as the primary operational contact for a portfolio of enterprise customers, advocating for their needs internally and ensuring they consistently derive measurable value from the organisation's managed security services.


Key Responsibilities

• Champion the interests of customers within the security operations delivery function, ensuring their business objectives and operational needs are understood and represented internally.
• Own and maintain ongoing operat...