Technical Author

Technical Author

Department: Product

Employment Type: Permanent - Full Time

Location: Middleton Stoney, United Kingdom

Reporting To: Director of Product

Description

We’re looking for a hands‑on Technical Author to take full ownership of our customer‑facing documentation across a growing product portfolio. In this role, you’ll lead the documentation strategy and deliver high‑quality content including “getting started” guides, API and configuration references, and full product technical manuals.

The Technical Author manages the complete documentation lifecycle end‑to‑end, planning, writing, reviewing, and working closely with engineers and product teams to ensure our customers have clear, accurate, and accessible information that helps them get the most from our technology.

Key Responsibilities

• Own the documentation portfolio for current and upcoming products, definin...