Technical Business Analyst Lead - Salesforce

Toronto, Ontario, Canada • Posted March 11, 2026

Job Type: Full-time

Location: Toronto, Ontario

Posted: March 11, 2026

Category: Computer Occupations

Application Deadline: April 20, 2026

Role Description

Is this role right for you?
 In this role you will: Ensure that requirements are clearly, accurately and thoroughly documented and understood for both system changes and/or process changes and that there is value and consistency added to the user experience. Experience must include both Agile and Waterfall.

Develop and maintain relationships with stakeholders and subject matter experts to gather requirements and manage their expectations

Manage timely communications to business stakeholders and conduct training and development programs to support user learning and adoption of new enhancements to Salesforce

Prepare and execute test cases as part of functional and end-to-end testing leveraging general and salesforce specific best practices.

Monitor, evaluate training activities, program effectiveness and KPIs to ensure success of the change initiatives
Develop a strong knowledge of the product backlog and work closely wit...

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