Technical Customer Service Manager

Tervakoski, Tervakoski, Finland • Posted April 01, 2026

Job Type: FULL_TIME

Location: Tervakoski, Tervakoski

Posted: April 01, 2026

Category: Operations Specialties Managers

Application Deadline: May 11, 2026

Role Description

Your responsibilities
Technical Customer Service and Product Management in a technical B2B business environment.

Technical service of our existing customers and developing our business in new markets, customer groups and product areas

Product portfolio and product development responsibility

Customer feedback and quality management

Working in close cooperation with the sales team, other technical customer service experts as well as our international sales network and R&D organization.
Your profile
Technical University or College background, potentially in Electrical or Paper engineering

Experience and proven success in production, technical service or similar position. Sales experience is beneficial.

Paper production experience will support a fast step into the business.

Good communication skills in Finnish, excellent English skills, other language s...

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