Technical Customer Support Specialist Role

Join Teleperformance as a Technical Customer Support Specialist, providing remote support and solutions for diverse clients. This opportunity emphasizes technical troubleshooting and exceptional customer service skills.
Teleperformance is a renowned leader in client experience management, seeking dedicated professionals for a 3-month contract in various Canadian provinces. Your role involves diagnosing technical issues and delivering solutions while maintaining a focus on customer satisfaction. The ideal candidate is adaptable, possesses strong communication skills, and is passionate about customer service.
Key Responsibilities:
• Offer technical solutions and support for clients' products
• Maintain excellent customer relations through personalized service
• Coordinate service calls and follow up with clients
• Troubleshoot and resolve technical issues using established procedures
• Ensure accurate data entry within designated applications
Requirements:
• Mi...