Technical Helpdesk Support

, selangor, malaysia, selangor, Malaysia • Posted June 10, 2026

Job Type: Full-time
Location: , selangor, malaysia, selangor
Posted: June 10, 2026
Category: IT & Technology
Application Deadline: July 20, 2026

Role Description

  • Deliver support to dealers and customers by offering guidance, troubleshooting, and consultation on software products through phone, email, and remote sessions.
  • Maintain detailed records of all activities, including inquiries, issues, customer feedback, and the solutions provided.
  • Continuously follow up on unresolved tasks internally and externally to ensure all customer inquiries are properly addressed.
  • Demonstrate the ability to work effectively both independently and as part of a team.
  • Perform additional tasks as assigned by team leaders when necessary.

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