Technical Lead

toronto, on, Canada • Posted May 30, 2026

Job Type: Full-time

Location: toronto, on

Posted: May 30, 2026

Category: Other-General

Application Deadline: July 09, 2026

Role Description

Objective:  Own end-to-end technical leadership for Amazon Connect ecosystem and integrations. 
Key Responsibilities: Own D1 + TPSS integration  with Amazon Connect 
Ensure alignment between: IVR / Contact flows 
APIs (Lambda / backend services) 
External systems (TPSS, D1 and downstream apps) 
  
Provide hands-on troubleshooting support  for complex integration issues 
Ideal Profile: Deep Amazon Connect + AWS (Lambda, API Gateway, S3, Cognito)  experience 
Benefit to have background knowledge on FIS D1 
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