Technical NOC Analyst at Paymentus

Drive innovation as a Technical NOC Analyst at Paymentus, a top FinTech provider. Your expertise will help maintain system uptime and resolve critical operational challenges across platforms.

This role focuses on supporting and implementing NOC policies while enhancing operational processes and efficiencies. With responsibilities encompassing incident management, monitoring production environments, and troubleshooting issues, you will ensure that Paymentus continues to provide exceptional service. This position demands a team-oriented mindset to adapt to sometimes unpredictable shift scheduling.

Key Responsibilities:
• Oversee the availability of production systems continuously
• Troubleshoot diverse technical issues across environments
• Maintain clear documentation of procedures and improvements
• Engage with customer-facing departments to ensure clarity
• Collaborate with team members on best practices

Requirements...