Technical Operations II

Hyderabad, Telangana, India • Posted June 06, 2026

Job Type: Full-time

Location: Hyderabad, Telangana

Posted: June 06, 2026

Category: Business Operations Specialists

Application Deadline: July 16, 2026

Role Description

                    Job Description 
 Details: The Technical Service Coordinator is responsible for coordinating and managing HCI technical service delivery to clients with a strong emphasis on customer satisfaction, meeting client expectations, and ensuring seamless, escalation‑free service operations. The role requires close collaboration with technical teams to ensure that all services are delivered according to agreed standards, SLAs, and quality benchmarks.
Job Responsibilities
* Coordinating Service Delivery
Ensure end‑to‑end coordination of technical service delivery with internal teams, guaranteeing that all client deliverables are completed on time, within scope, and aligned with customer expectations.
Proactively identify risks or delays and take corrective actions to prevent service disruptions or escalations.
* Managing Customer Relationships
Act as the primary point of cont...
                

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