Technical Operations Manager (TOPS)

mumbai, maharashtra, India • Posted June 09, 2026

Job Type: Full-time

Location: mumbai, maharashtra

Posted: June 09, 2026

Category: Other-General

Application Deadline: July 19, 2026

Role Description

Responsibilities 
Hands-on management, training, and development of a small team of operators. 
Support and leadership for hiring a team of operators as the team grows. 
Shifts and on-call scheduling. 
Monitor various aspects of the Interactive Brokers global brokerage system in real time. 
Analyze, troubleshoot, escalate and resolve brokerage system operational issues. 
Participate in Post-Incident review in collaboration with architecture and infrastructure teams. 
Provide 2nd-level technical support to internal teams. 
Monitor Batch Job Scheduler and troubleshoot failed or delayed jobs. 
Analyze existing business workflows and participate in developing new monitoring tools and automated process monitoring. 
As part of the team, act as the primary escalation point for all brokerage system technical issues. 
Key Requirements  
Strong communication skills, with English as the prima...
                

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