Technical Operations Manager (TOPS)

Mumbai, Maharashtra, India • Posted June 05, 2026

Job Type: Full-time

Location: Mumbai, Maharashtra

Posted: June 05, 2026

Category: Entertainers and Performers, Sports and Related Workers

Application Deadline: July 15, 2026

Role Description

Responsibilities
Hands-on management, training, and development of a small team of operators.
Support and leadership for hiring a team of operators as the team grows.
Shifts and on-call scheduling.
Monitor various aspects of the Interactive Brokers global brokerage system in real time.
Analyze, troubleshoot, escalate and resolve brokerage system operational issues.
Participate in Post-Incident review in collaboration with architecture and infrastructure teams.
Provide 2nd-level technical support to internal teams.
Monitor Batch Job Scheduler and troubleshoot failed or delayed jobs.
Analyze existing business workflows and participate in developing new monitoring tools and automated process monitoring.
As part of the team, act as the primary escalation point for all brokerage system technical issues.
Key Requirements
Strong communication skills, with English as the primary language.<...
                

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