Technical Operations Specialist (TOPS)

Mumbai, Maharashtra, India • Posted May 26, 2026

Job Type: Full-time

Location: Mumbai, Maharashtra

Posted: May 26, 2026

Category: Mathematical Science Occupations

Application Deadline: July 05, 2026

Role Description

Responsibilities
Monitor various aspects of the Interactive Brokers global brokerage system in real-time. 
Analyze, troubleshoot, escalate and resolve brokerage system operational issues. 
Participate in Post-Incident review in collaboration with architecture and infrastructure teams. 
Provide 2nd-level technical support to internal teams. 
Monitor Batch Job Scheduler and troubleshoot failed or delayed jobs. 
Analyze existing business workflows and participate in developing new monitoring tools and automated process monitoring. 
As part of the team, act as the primary escalation point for all brokerage system technical issues. 

Key Requirements
Strong communication skills, with English as the primary language. 
A Bachelor's or apprenticeship in a technical discipline. 
A working knowledge of general computing concepts, networking, the Linux operating system and related technologies. <...
                

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