Technical Program Manager

Job Description Summary
The Technical Program Manager is responsible for leading cross functional teams to deliver customer programs in line with contractual commitments and business objectives. Acting as a key link between customers and internal teams, this role ensures clear communication, effective coordination, and timely resolution of issues. The position operates with a degree of autonomy within established sales and operational frameworks and is subject to regular performance reviews. The role may support medium sized programs or customer portfolios.
Job Description
Key Responsibilities
Lead and manage all contract‑related performance activities for assigned customer programs.
Serve as the primary interface between customers and internal business teams, ensuring effective communication and information flow.
Drive timely resolution of issues, keeping customers informed of program progress and negotiating changes or solutions as needed.
Ensure compliance...