Technical Remote Support Trainee

Monte Mor, State of São Paulo, Brazil • Posted May 30, 2026

Job Type: Full-time
Location: Monte Mor, State of São Paulo
Posted: May 30, 2026
Category: Computer Occupations
Application Deadline: July 09, 2026

Role Description

What you will do


As a Future Talent Remote Support Specialist Associate, you will:

  • Be trained and progressively exposed to the remote resolution of automation and equipment cases via phone, chat, and email, supporting customers and Tetra Pak field teams as your technical capabilities develop;

  • Follow structured learning paths, technical training, and hands on practice to build skills in troubleshooting automation and equipment issues before gradually taking ownership of support cases;

  • Learn how to participate in and contribute to remote troubleshooting sessions alongside senior specialists, including documenting solutions and understanding how customer satisfaction is ensured before cases are closed;

  • Gain exposure to collaboration with field engineers and global competence networks, learning how knowledge is shared and how continuous improvement is driven across regions;

  • Develop an unders...
  • Interested in this role?

    Click the button below to start your application for Technical Remote Support Trainee at Tetra Pak.

    Apply Now