Technical Services Analyst (1-Year Fixed-Term Contract)

Australia, Western Australia, Australia • Posted June 06, 2026

Job Type: Full-time

Location: Australia, Western Australia

Posted: June 06, 2026

Category: Operations Specialties Managers

Application Deadline: July 16, 2026

Role Description

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Wenco International Mining Systems (
Reporting to the Client Services Manager the Technical Services Analyst’s main responsibility is to provide remote and on-site Tier 1 support to clients. They will also be responsible for providing one-on-one and classroom training to clients.
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Key Deliverables and Responsibilities
In Office:
Provide timely phone, email and remote access support for existing customers
Maintain duplicate system environments of existing clients for testing and troubleshooting purposes
Record/document all client issues through to resolution using Wenco’s issue tracking system
Plan and practice for system implementation and upgrade projects
Review and contribute to product documentation
Perform Triage Desk ‘1st line support function’
1 week per month working from home on remote support duties.
On Site:
Perform successful implementat...
                

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