Technical Support Analyst

We are seeking a dynamic Technical / Business Analyst to join the Edrevel AI team — an AI-powered Learning Experience Platform (LXP) revolutionizing education, workforce development, and compliance training. The ideal candidate will bridge the gap between clients, technology, and business goals, helping define, design, and deliver AI-driven learning solutions that transform how organizations engage with learners.

This role requires creativity, analytical strength, and the ability to communicate Edrevel’s value proposition in a compelling way to diverse stakeholders.

• Collaborate with clients, end users, and stakeholders to gather business requirements and translate them into clear product and technical specifications.
• Leverage Edrevel’s AI and analytics capabilities (AI Course Creator, SkillsPro engine, and learning insights dashboards) to design tailored solutions for customers.
• Conduct discovery and...