Technical Support Analyst — On-Call & Customer Success

richmond hill, york region, Canada • Posted June 02, 2026

Job Type: Full-time

Location: richmond hill, york region

Posted: June 02, 2026

Category: Engineering

Application Deadline: July 12, 2026

Role Description

                    A client seeking technical support expertise is hiring a Technical Support Analyst to manage customer inquiries and issues. The ideal candidate should have over 8 years of experience in technical support, strong Unix Shell Programming skills, and excellent communication capabilities. The role involves troubleshooting, managing escalations, and contributing to process improvement. This position may involve 24x7 on-call availability and occasional travel.
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