Technical Support Assistant

The Technical Support Assistant provides hands‑on support across client accounts, ensuring that systems and solutions are implemented accurately, efficiently, and in line with client requirements.

This role requires strong attention to detail, a proactive approach to problem‑solving, and the ability to work closely with account stakeholders to drive client satisfaction and success.

No prior technical experience is required; full training will be provided.

This position is ideal for a motivated, organized, and customer‑focused individual, eager to develop technical and client management skills.

Key Objectives of the Role

• Prepare, maintain, and manage client systems accurately and efficiently.
• Ensure the timely and successful delivery of solutions aligned with customer needs and objectives.
• Communicate clearly and proactively with clients regarding the progress of queries and requests.
• Collaborate with in...