Technical Support Assistant

We are seeking a proactive and hands on Technical Support Assistant based in Newhaven to join a growing team supporting innovative technical dispensing systems across the UK and Ireland.

This is an exciting opportunity for someone who enjoys a varied role combining technical support, customer interaction, and quality management. You will play a key part in supporting customers, resolving issues, and contributing to continuous product improvement.

Key Responsibilities - Technical Support Assistant – Newhaven

* Provide first line technical support to customers across the UK and Ireland

* Deliver product training to customers, ensuring effective use and implementation

* Investigate and resolve field based technical issues in a timely and professional manner

* Support major opportunities and key accounts alongside senior technical colleagues

* Monitor market trends, competitor activity, and product developments

* Assist wi...