Technical Support Circle Leader

Taguig, Metro Manila, Philippines • Posted June 01, 2026

Job Type: Full time
Location: Taguig, Metro Manila
Posted: June 01, 2026
Category: Supervisors of Office and Administrative Support Workers
Application Deadline: July 11, 2026

Role Description

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

Duties and responsibilities

  • To manage the day–to-day planning, operation and problem-solving of a team of agents to meet with the required service level components, to develop the team to ensure delivery of a consistently superior customer experience by highly knowledgeable and customer-focused agents and to act as the communication between the Teammates and Management.
  • Delivery of team service level components, quality and ...
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