Technical Support Consultant
Mexico City, Federal District, Mexico • Posted July 01, 2026
Job Type:
Full-time
Location:
Mexico City, Federal District
Posted:
July 01, 2026
Category:
Computer Occupations
Application Deadline:
August 10, 2026
Role Description
Brief Job Description:
An Electrical Engineer that provides specialized technical support for Power products to customers and the Vertiv Services organization. This role is responsible for managing complex cases, performing root cause analysis, supporting new product readiness, and developing customized technical solutions in coordination with factories, suppliers, and regional and global teams
Responsibilities:
- Deliver advanced technical support to customers and Vertiv Services teams through specialized consultation using technical libraries, Vertiv factories, and approved suppliers for Power segment products.
- Utilize Vertiv’s dedicated communication channels (email, SharePoint, Life, and 0800) while following defined support protocols and providing detailed technical responses for installed equipment.
- Participate in regional and g...
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