Technical Support Engineer (2nd shift)

Kraków, Lesser Poland Voivodeship, Poland • Posted May 25, 2026

Job Type: Full time

Location: Kraków, Lesser Poland Voivodeship

Posted: May 25, 2026

Category: Computer Occupations

Application Deadline: July 04, 2026

Role Description

Job Description
Provides tailored technical customer operations support. Develops strategies for implementing operational efficiencies by reviewing work flows, procedures, and performance. Executes customer operations policies and procedures. Builds and maintains positive, effective, and mutually beneficial-working alliances with customers. Initiates problem solving action and follows through to resolution. Performs root-case analysis of problems to formulate and recommend improved alternative operations. Leads process improvement initiatives.

Basic Requirements
Excellent verbal and written communication skills in English are a must
​Required to work evening shift ( 2PM-10PM, 3PM-11PM, 4PM-Midnight) Monday to Friday
Willingness to work in a hybrid mode with a minimum 2 days in the office per week 
Experience in technical customer facing environment
IP networking skills
B...
                

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