Technical Support Engineer

1 Responsibilities of the Role:

• Acquire technical knowledge on product applications.
• Diagnose, trouble shooting and resolve technical hardware and software problems.
• Effectively answer, prioritize and escape customer issues
• Work closely with Sales team on customer feedback
• Provide onsite support and training

2 Job Requirements:

• Bachelor's degree in software engineering, mechanical engineering, electrical engineering, or a similar field.
• Knowledge of PLC programming is added advantage
• 1-2 years’ experience in engineering tasks is preferred but fresh graduates with strong vocational/hands on electrical knowledge are encouraged to apply.
• Candidate must be a fast learner and can carry out instructions quickly in the study of equipment manufacturing and automation industry.
• Required Language(s): Mandarin, English, Malay
• Candidates fluent in mandarin...