Technical Support Engineer II

If you are a **Technical Support Engineer** professional looking for an opportunity to grow your career, this gives you the chance to gain and apply knowledge of product functionality, applications, use, and installation, as well as applicable electrical codes and manufacturing standards. You will practice your skills in the identification and creation of project concepts for continuous improvement. This gives you a vital role in helping drive platforms and supports operational pillars while striving for long-term value creation.

If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!

**In This Role, Your Responsibilities Will Be:**

+ Monitor and respond to incoming customer inquiries through calls, emails, and chats.
+ Perform basic product troubleshooting using information from public documents and limited to business unit products.
+ Explain product specifications and product features to customers.