Technical Support Engineer

Company Description

Perleybrook Labs Inc is a video analytics company specializing in innovative safety engineering and workforce management solutions for EHS organizations in manufacturing. Our flagship product, Flagman, is an innovative IoT device with a cloud-based backend powered by 25 AI algorithms, offering customizable solutions for various safety, productivity, and workforce management challenges. We excel in areas such as forklift safety, machine safety, and productivity enhancement, with cutting-edge features like facial recognition-based access control, virtual barriers, and behavior analysis. Headquartered in Portsmouth, New Hampshire, with offices in Cochin, India, we serve clients globally through a robust network of distributors and partners.

We are seeking a Technical Support Executive to provide remote and on-call technical assistance to customers. The role involves software troubleshooting, system diagnostics, customer sup...