Technical Support Engineer (Metro Manila)

Technical Support Engineer (Metro Manila)

Under the direction of the CSD Supervisor or Manager, provide technical service and support to relevant customers by:

Responsibilities

• Being the resource person on entry-level IT-based products and solutions.
• Doing evaluation and testing on entry-level IT products.
• Provide resolution to escalated problems on supported entry-level IT products and software.
• To do on-site diagnosis, isolation and assessment of computer related technical problems; troubleshooting and preventive maintenance of PCs, laptops and printers.

Qualifications

• A degree holder; associate; diploma in any computer-related course
• At least one (1) year working experience in hands-on technical support, preferably in an IT or related industry
• Above average communication skills and with strong customer service orientation
• Fresh graduates are welcome to apply, provide...