Technical Support Engineer

**Technical Support Engineer**

**Location:** Mexico (Remote, Hybrid, or Office-Based)

**Position Summary:**

Bentley Systems is seeking a highly analytical and customer-focused Technical Support Engineer to join our Global Technical Support team. In this vital role, you will provide critical technical assistance for ProjectWise—our industry-leading cloud collaboration and engineering document management platform.

This is a hands-on, highly collaborative position where you will serve as the primary interface for our users while working closely with Bentley's Development, Professional Services, and Sales departments. If you have a passion for problem analysis, structured troubleshooting, and advocating for user success, we want you on our team.

**Responsibilities:**

+ Technical Assistance: Provide expert troubleshooting and support for ProjectWise platform features and functionalities via email, service tickets, phone, and the Bentley...