Technical Support Engineer

**Technical Support Engineer**

**Location:** Mexico (Remote, Hybrid, or Office-Based)

**Position Summary:**

Bentley Systems is seeking a dedicated and experienced Technical Support Engineer to join our highly successful global Application Support team. Focusing primarily on our Transport Network and Asset software portfolio, you will initially specialize in our premier bridge inspection products before expanding your expertise into other critical application areas.

Joining a mature and collaborative team, this position is ideal for an experienced support professional who is accustomed to navigating Enterprise Systems within Hosted/SaaS environments. In this pure product support role, you will be instrumental in driving user success through expert problem analysis, issue replication, technical documentation, and swift resolution for Bentley’s suite of supported products.

**Responsibilities:**

+ Technical Troubleshooting: Perform in-...