Technical Support Engineer

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Job Summary : The Technical Support Engineer Responds to Basic and Routine Inquiries of a Technical Nature which Includes Hardware/Software and Other Designated Client Product(s). You will be Responsible in Providing Assistance to External User(s) of the Client's Technical Product(s) or Service(s) by Answering Related Question(s) and Providing Resolution Option(s) Involved in their Use - while also Ensuring that Service(s) Delivered to all the Consumer(s) are Aligned with Contractual Performance Indicator(s) and Service Level Agr...