Technical Support Engineer – Network

Please ensure you select your preferred location (ifapplicable) in the application section below before submitting.

Responsibilities

• • Support LAN troubleshooting and manage switches
• • Provide installation and de-installation for network hardware and software
• • Problem management, escalation, notification, and 3rd party vendor escalation
• • Provide maintenance of network documentation for in scope equipment
• • Coordinate and manage IP addressing
• • Install, configure and troubleshoot the major network-related product e.g: Cisco IPTel, HP Procurved & other brands’ router & switches, firewall, MPLS etc
• • Perform root cause analysis and troubleshooting network issues, OS configuration, hardware and repair system software

Requirements

• Diploma / Degree in Computer Science, Engineering or related technical specialization; Posses CCNA certification
• Minimum 2 years & above of relevan...