Technical Support Engineer

Grade Level: 1 Location: Karachi Last date to apply: 29 May 2026

What is Technical Support Engineer?

We are seeking a skilled and customer-focused Technical Support Engineer to support our Corporate Helpdesk operations, ensuring reliable services, rapid issue resolution, and high user satisfaction across Enterprise environments.

The ideal candidate will possess strong expertise in troubleshooting complex network issues along with experience in ticketing systems, remote support, and service-level management. The Technical Support Engineer will collaborate closely with cross-functional teams to deliver timely, secure, and scalable technical support solutions while maintaining compliance with organizational policies and operational standards.

Responsibilities

• Monitor and maintain fixed network infrastructure such as Fiber, Radio, MW, and leased line connectivity to ensure high availability.
• Troubleshoot customer connectivit...