Technical Support Engineer (Salary up to Php 50,000)

BENEFITS : • Leave entitlements
• HMO coverage upon hire
• Extended HMO coverage
• Group life insurance
• Health and wellness programs
• Special Meal Allowance
• Health and Wellness Program JOB DETAILS : Company Profile: One of the leading IT Company here in the Philippines.

Position: Technical Support Engineer
Location: Taguig City
Industry: IT Company
Salary: Php 50,000
Work Set up: Onsite

Job Qualifications:
• At least 2 years of experience in technical support, help desk management, or engineering is required.
• Good understanding of mobile devices and applications, including both iOS and Android.
• Metabase or SQL experience is a must.
• Clear and concise writing and speaking skills

Job Responsibilities:
• Handle technical escalations from our Tier 1 and Tier 2 Support agents via ticket systems
• Debug complex cases using tools like Datadog, UXCam, and Metabase
• T...