Technical Support Engineer

Shiba, Tokyo, Japan • Posted June 03, 2026

Job Type: Full time

Location: Shiba, Tokyo

Posted: June 03, 2026

Category: Computer Occupations

Application Deadline: July 13, 2026

Role Description

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Job Description:
As a Level 1 Technical Support Engineer, you will be responsible for resolving customer technical issues. Key strengths for this role would be motivated, keen to learn, strong customer service and technical problem-solving skills, someone who embraces challenges. To be successful in this role, you will: 
Be handling complex queries while providing world class support to our Japan customers Primarily
Hands-on experience with diverse networking devices like routers, switches, firewalls 
Working experience in Firewalls and Network Security Products
Knowledge on Linux OS is a plus 
Troubleshoot, research and resolve issues, using...
                

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