Technical Support Executive Specialist Role

Support Scotiabank’s elite executives in Toronto as a Technical Support Specialist. Enhance their digital experience through expert IT and AV solutions tailored for high-level needs.

This position focuses on delivering white-glove technical support to about 380 senior leaders, addressing immediate IT challenges and improving system functionality. Your skills in technical analysis and user support will drive success as you manage executive-level inquiries with a strong service focus.

Key Responsibilities: • Identify and resolve executive IT issues efficiently • Support AV technologies for seamless meeting experiences • Develop and refine internal processes for superior support • Create educational resources for technical training programs • Collaborate closely with management to improve service levels

Requirements: • Bachelor’s Degree in Computer Science or related field • Over two years of experience in executive IT support • Five plus years utilizing Microso...