Technical Support - Level 1

Technical Support - Level 1

Valley Stream, NY

Full Time

Information Technology

Mid Level





Future Tech Enterprise, Inc. is looking to hire aLevel 1 Technicianto provide deskside IT support to our customer. 

This is a full-time, on-site position, in Valley Stream, NY - Long Island. Work hours are from 8:30a -4:00p, M-F. Our benefits include: Medical, Dental and Vision Insurance, 401k with company match and PTO.
What You’ll Do:

+ Address support tickets in the ticketing system

+ Provide technical support to school staff and students

+ Support and troubleshoot Windows desktops and laptops

+ Troubleshoot, optimize, and reimage Chromebooks

+ Install and troubleshoot printers, scanners, and projectors

+ Work collaboratively with other technicians and IT staff to maintain documentation

+ Prioritize daily activities based on ticket urgency and administra...