Technical Support Representative
dubai, dubai, United-Arab-Emirates • Posted May 29, 2026
Job Type:
Full-time
Location:
dubai, dubai
Posted:
May 29, 2026
Category:
IT & Technology
Application Deadline:
July 08, 2026
Role Description
We are looking for a skilled and customer-focused Technical Support Representative to assist users with technical issues and ensure smooth system operations.
Key Responsibilities
- Provide technical support to customers via phone, email, or chat
- Diagnose and resolve hardware, software, and network issues
- Guide users through troubleshooting steps
- Maintain records of issues and solutions
- Escalate complex problems to the appropriate team
- Ensure high levels of customer satisfaction
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