Technical support representative

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Norlox Solutions Pvt. Ltd. provides website design, digital marketing, graphic design, and IT consulting services to clients across diverse industries. The company brings together a selective team of experts from various fields and regions, offering collaborative and high-quality solutions. Team members benefit from a supportive environment that values dedicated work and shared resources. Joining Norlox Solutions offers opportunities for professional growth, exposure to multiple domains, and contributing to clients’ long-term success.

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As a Customer Support Specialist at Norlox Solutions Pvt. Ltd., you will be the primary point of contact for clients, handling inquiries, service requests, and issue resolution through phone, email, and chat. You will troubleshoot basic technical and service-related problems, document cases in the ticketing system, and coordinate with internal teams to ensure timely solutions. The role incl...