Technical Support Representative

malabon, metro manila, Philippines • Posted May 31, 2026

Job Type: Full-time
Location: malabon, metro manila
Posted: May 31, 2026
Category: IT & Technology
Application Deadline: July 10, 2026

Role Description

Description

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Diagnose and resolve technical hardware and software issues.
  • Guide users through step-by-step solutions in a friendly and professional manner.
  • Document support interactions and maintain detailed records of customer communications and technical issues.
  • Collaborate with other IT staff to improve support processes and troubleshoot complex problems.

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