Technical Support Representative

On-site installation and servicing

• Visit clients to install, maintain, and repair large-format printers and related equipment.

Troubleshooting and issue resolution

• Diagnose machine problems and provide effective on-site solutions to reduce downtime.

Preventive maintenance

• Conduct regular inspections and maintenance to prevent equipment issues and ensure performance reliability.

Client Demo and assistance

• Educate end users on proper operation, usage, and troubleshooting of machines during client visits.Technical reporting
• Complete service reports and communicate field findings to the technical support team for proper documentation and follow-up.

Qualifications

Technical background

• Graduate of Electronics, Mechanical Engineering...