Technical Support Representative

On-site - Quezon City | 1-3 Yrs Exp | High School/Senior High School | Full-time

Job Description

Employee Recognition and Rewards

• Commission, Performance Bonus, Incentives

Government Mandated Benefits

• Life Insurance, HMO

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Responsibilities

• Supporting hardware and software troubleshooting.

Qualifications

• High School Diploma or Equivalent
• At least 1 year of experience in a technical support role within a contact center or BPO environment, supporting hardware and software troubleshooting
• Working knowledge of operating systems and standard troubleshooting procedures
• Comfortable using CRM or ticketing platforms to log and resolve issues
• Strong English and Spanish communication skills - both verbal and written - with the ability to explain issues clearly to non-technical users

Position ...