Technical Support Specialist at JSI

Embrace the role of IT Technical Support Specialist at JSI, where you handle cloud administration and user support effectively. Collaborate with teams to ensure seamless service delivery and platform management.
This opportunity at JSI is designed for professionals with a passion for IT support and operations. You will effectively manage identity services, troubleshoot complex issues, and ensure data protection across various platforms. Your hands-on experience will be crucial in leading backup, recovery, and endpoint management strategies within the organization, along with implementing rigorous security practices aligned with Zero Trust principles.
Key Responsibilities:
• Resolve hardware and software issues while documenting solutions
• Support Active Directory and user lifecycle management
• Administer Microsoft 365, including Exchange Online and Teams
• Manage compliance and security across endpoint devices
• Implement data protection strategies and recovery p...