Technical Support Specialist

Cairo, Cairo Governorate, Egypt • Posted May 30, 2026

Job Type: Full-time

Location: Cairo, Cairo Governorate

Posted: May 30, 2026

Category: Computer Occupations

Application Deadline: July 09, 2026

Role Description

Responsibilities
Provide day-to-day support 
Troubleshoot issues related to reservations, trip updates, dispatching, payments, cancellations, and customer notifications
Investigate reported issues and document findings clearly
Assist with updating system templates, messages, and basic settings
Test changes and verify that workflows are functioning correctly
Help monitor scheduled processes and report failures or irregular behavior
Support users with general system questions and operational errors
Maintain accurate notes on recurring issues and completed fixes
Escalate more advanced technical issues to senior team members when needed
Work with operations and support staff to improve day-to-day system reliability
Requirements
Strong computer and software navigation skills
Ability to learn new systems quickly
Good written and verbal communication skills
Str...
                

Interested in this role?

Click the button below to start your application for Technical Support Specialist at FlairsTech.

Apply Now