Technical Support Specialist

Red Oak Technologies is a leading provider of comprehensive resourcing solutions across a variety of industries and sectors including IT, Marketing, Finance, Business Operations, Manufacturing and Engineering. Our client is a software company. They are looking for a Technical Support Specialist to join their team. This role is a Contract position. Position will be REMOTE . Candidate must be residing within commutable distance to Bengaluru / Bangalore, Karnataka, India. Remote Flexible work schedule Position Summary: As a Technical Support Specialist, you will provide a great experience to our customers through our extensive product knowledge of the company. An agent leverages their specialized knowledge and skills to research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. People will rely on your tech expertise with analytical thinking to educate them on our product, locate and diagnose problems, and then recommend the best course of action. Our ...