Technical Support Specialist

Convergint is a $2.6 billion global, industry‑leading systems integrator that designs, installs, and services electronic security, cybersecurity, fire and life safety, building automation, and audio‑visual systems. Listed as the #1 systems integrator in SDM Magazine’s Top Systems Integrators Report for the past 6 years and a U.S. News & World Report ‘Best Company to Work For,’ Convergint leads with over 10,000 colleagues and more than 220 locations worldwide. To learn more about Convergint, visit

Main Responsibilities

• Installs, programs, tests, repairs, and services a variety of security systems and equipment with guidance as needed. The colleague interface for the provision of technical support and training for the customer, and as such is accountable for maximizing customer satisfaction. Refers more complex issues to higher‑level colleagues.
• Familiar with basic blueprints, schematics, manuals, and other specifications to determine installation...